Product returns must be made within 30 days of the date you receive your order. Product must be packed in the original, undamaged and complete packaging. Previously installed, special orders or special modifications cannot be returned under any circumstance. All accessories, clean instruction books and warranty cards must be returned. Product that does not meet the criteria above or has been used, may, at Eurohome’s discretion, not be accepted as a return, or may be subject to a re-stocking fee in an amount representative of the condition of the product or its packaging. Eurohome reserves the right to decline an exchange or accept the return of ANY product other than the product that is initially defective after the 30 day period. Refunds for products being returned will be issued once the product is received back at Eurohome and it meets our product return criteria listed above. You will be responsible for returning the product to our warehouse. Shipping and delivery fees are non-refundable. Product that does not fit will be subject to additional return and shipping/delivery fees and in some cases significant re-stocking charges may apply.
Exceptions for returns are made at Eurohome’s discretion, always consult a sales representative BEFORE you attempt to return a product.
From Our Clearance Center
All clearance item sales are final unless stated otherwise. In the case a return is accepted, the return is for store credit only. Please consult your sales representative before you attempt a return.
If you have any questions at all, call us at 1-877-543-2437